Managed Services

“Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses”

We utilize a unique framework based on the N-able technology, that not only provides the highest quality managed services, but also offers a ticketing system, and a customer portal so that our clients can login and keep an eye on their IT infrastructure, we have spent many years developing and optimizing these services and are able to provide a wide range of proactive services to keep your entire IT infrastructure running optimally.

Managed Services for small businesses.

Many small businesses don’t consider managed services because they think it would be too expensive or that their business doesn’t warrant that kind of management. What most small businesses don’t realize is that there are managed services that focus specifically on the needs of a business their size. These services can save time, money and help a small company get the most out of its regular work day.

Managed services offer the basic services that keep any size business running. They are the little programs that no one bothers thinking about but without them, everything would stop. That is why it is so important to have an expert who can keep everything working in the background so a company never has to worry.

Internet Services

As an Internet service provider, a certified network integrator and a network service provider, we design, install and manage high-performance MPLS networks, wide area networks, metro area networks, Internet access capacity and VoIP services.

Service management

DelTeQ IS designs, delivers, manages and improves the way IT is consumed by our customers and ensures that the appropriate technologies, processes and people are enabled to realize business goals.

Service desk

An always-available managed services solution that gives customers the ability to rapidly report and solve any IT issues.

ICT facility services

A total solution that covers all amenities and services required to design, build and support the physical components of information technology, including reliable, quality network infrastructure, data centres and infrastructure services.

Cloud services

True public and private cloud services with management, monitoring, security, and always-on availability. Cloud services are available from award-winning tier-3 plus data centers that are monitored 24×7 for security, availability, performance and capacity.

Monitoring and control

DelTeQ IS monitors and controls all server hardware, operating systems, application services, databases and network devices to maintain critical system health for customers all of the time.

Hosting

Hosting services are delivered via class-leading infrastructure, including SLA’s and 99.999% network up-time guarantee. SLA’s can be extended to include specialized security services (firewalls, patching, antivirus, and intrusion detection), backups, and more.

Managed networks

DelTeQ IS offers a multi-disciplined solution that combines monitoring, network management and event management (alerts and escalations) skills, culminating in the incident management responsibility via DelTeQ IS’ service desk.

Managed systems

DelTeQ IS manages complex server infrastructures, databases, applications and network configurations on a 24×7 basis and supports the world’s leading vendors’ hardware and operating systems.

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